COVID-19 Information / Updates

Dear guests of the Hotel Zugspitze,

we are very pleased to welcome you soon with us. 

From Sunday, 03.04.2022, the so-called Corona basic protection will come into force in Bavaria. Only hospitals and care facilities, as well as public transport, will be affected by Corona measures.

At Hotel Zugspitze we will not impose stricter rules than those decided by the government.

However, we still recommend to

wear a medical or FFP mask
keeping distance from other people
disinfect your hands

3G proof is required for check-in (vaccinated / recovered / tested). A vaccination is valid 15 days after the second shot.

3G proof is required for check-in (vaccinated / recovered / tested)

A maximum 24h old test certificate is enough to check in. Every 72 hours we need a new test certificate (anti-gen)

Children from 0 – 5 years:
No proof required

Children from 6-13 years:
A student ID will suffice as proof that your children are tested regularly.

Children 14 & older
3G proof is required for check-in (vaccinated / recovered / tested)

A maximum 24h old test certificate is enough to check in.

Wearing a FFP2 mask is mandatory for all guests in public areas of the hotel, both indoors and outdoors. Please do not remove the mouth-nose protection in the restaurant area until the assigned seat has been taken.
Please put the mouth/nose protection back on before getting up, also when going to the toilet.

Please notify us immediately if you experience any symptoms similar to those of Covid-19.

Please disinfect your hands thoroughly before entering the hotel and the restaurant. You will find disinfection columns at all hotel entrances and in front of the elevators on the ground floor.

Please refrain from shaking hands and physical contact. Please keep a safe distance of 1.5 m. Compliance with coughing and sneezing etiquette is also requested.

Simultaneous use of elevators by more than one person, except from the same household, is not permitted.

Fixed parking spaces are allocated in the underground parking lot. We ask for prior reservation. your room.

Please understand that there is a limit on the number of people in the entrance area, public areas and the restaurant. Check-in should always be done with a maximum of two family members. Please leave the luggage in the car upon arrival and bring it to the room only after check-in. 

We as a hotel are obliged to record the contact details of all guests per reservation or when entering the hotel (name, first name, address, telephone number and time of stay). These are stored for a period of 1 month starting with the day of the visit to the hotel/ restaurant. This is necessary to trace possible chains of infection.

Please do not remove the FFP-2 mask in the restaurant area until the assigned seat has been taken.
Please put the mouth/nose protection back on before getting up, also when going to the toilet.

For our breakfast and dinner a fixed reservation with indication of the time is necessary and fixed tables are assigned. In case of change requests, please contact our restaurant managers.

We serve breakfast directly to your table. For this purpose, there are the choices to tick off, which are ready for you on the breakfast table in the morning. In order to ensure the necessary distance, we can unfortunately currently only provide our guests with a time window of one hour per day for breakfast. We serve our breakfast from 7:00 am to 10:30 am.

Please do not remove the FFP-2 mask in the restaurant area until the assigned seat has been taken.
Please put the mouth/nose protection back on before getting up, also when going to the toilet.

No guests are currently allowed to stay at the Stad'l bar counter for extended periods of time.

For our breakfast and dinner a fixed reservation with indication of the time is necessary and fixed tables are assigned. In case of change requests, please contact our restaurant managers.

 

Payment at check-out is possible in cash or by card. We prefer contactless payment. You are welcome to settle your bill already one day before departure.

Massages & Cosmetics are possible with appointment in compliance with general hygiene rules.

Our wellness area can be used in compliance with hygiene regulations. if possible please keep 1,5m (9 feet) distance to other persons. 

All our Corvid-19 rules are in line with the current legislation and will be adapted to new requirements by the authorities.

We ask for compliance with our regulations and reserve the right to make use of our domiciliary rights in case of non-compliance.

We ask for your understanding and cooperation and look forward to welcoming you as our guests. Despite the necessary restrictions, we wish you a pleasant and relaxing stay at Hotel Zugspitze.